Conversational Capacity is the ability of an individual or team to engage in open, balanced, and non-defensive dialogue, even when discussing difficult topics or navigating challenging situations. It provides the tools to keep conversations in the “sweet spot”—the space where learning, collaboration, and innovation thrive.

Conversational Capacity® teaches learners how to:

• Awareness: Recognize when fight-or-flight reactions hinder real listening and create discomfort in others. This awareness allows for more intentional and effective responses during tough conversations.

• Mindset: Embrace diverse perspectives and listen to contrasting views—an approach that fosters deeper insights and drives meaningful growth.

• Skill Set: Master four essential behaviors—two that foster genuine candor and two that promote curiosity. Balancing these creates the conversational "sweet spot," where dialogue becomes a powerful tool for progress.

• Flexible Training Format Options:
  1 day In Person
  3—2hr Virtual Sessions