Legendary Service®

Leverage legendary service as a powerful competitive advantage

Delivering outstanding customer service is crucial to your business's success, yet building a service-oriented culture can be challenging. Blanchard’s Legendary Service® program provides your team with the tools and mindset needed to consistently deliver exceptional service that turns customers into loyal advocates and gives your organization a competitive edge.

With the Legendary Service® course, your organization will benefit from:

  • Alignment around a service-driven vision, values, and behaviors

  • A deeper understanding of customer segmentation based on their unique needs and desires

  • Empowered employees who forge strong, lasting customer relationships

  • Enhanced customer loyalty that leads to increased revenue and long-term success

  • Flexible Training Format Options:
    1-day In person
    3—2hr Virtual Sessions